Slam Dunk Software gives small businesses affordable website, software, and AI support — without hiring a full internal tech team. Every plan requires review before activation.
All plans require review and approval before service or billing begins. After you request a plan, we confirm scope, pricing, start date, and payment setup with you directly. No automatic charges.
Website Care
Basic monitoring and light maintenance for businesses with an existing website.
For businesses that need a serious outsourced technology partner with custom system support, advanced integrations, and a dedicated roadmap. Requires discovery, custom scope, and signed agreement before work begins.
Important: All prices are starting rates. Third-party costs (hosting, domain, paid plugins, software licenses, ad spend) are billed separately and are not included in any plan. ACH/bank payment is strongly preferred for retainers and setup fees. Stripe card payments available with prior approval.
Plan Comparison
What's included across all plans at a glance.
Feature
Care
Plus
Build+Plus
Systems
Growth
Managed
Custom
Pricing
Monthly price (starting)
$99
$249
$249
$699
$1,249
$1,999
$3,499+
Setup fee
$399
$799
$1,999
$1,999
$3,999
$6,999
$10K+
Included hours/month
30 min
1.5 hr
1.5 hr
3 hr
6 hr
10 hr
20+ hr
Website Support
Health monitoring
✓
✓
✓
✓
✓
✓
✓
Text & image updates
—
✓
✓
✓
✓
✓
✓
SEO checks
—
✓
✓
✓
✓
✓
✓
New website build
—
—
✓
—
—
—
Custom
Software & AI
Software setup & support
—
—
—
✓
✓
✓
✓
AI workflow support
—
—
—
✓
✓
✓
✓
Forms & automations
—
—
—
Light
✓
✓
✓
Dashboard support
—
—
—
Basic
✓
✓
✓
CRM / internal tools
—
—
—
—
Simple
✓
✓
Support Level
Email support
✓
✓
✓
✓
✓
✓
✓
Priority support
—
—
—
—
—
✓
✓
Monthly improvement roadmap
—
—
—
—
—
✓
✓
Admin approval before billing
✓
✓
✓
✓
✓
✓
✓
Common Questions
Everything you need to know before requesting a plan.
No. Requesting a plan does not start billing. After you submit your request, we review your needs, confirm the scope, agree on a start date and payment method, and send you a written confirmation. Billing only begins after you approve the final terms and complete payment setup.
We strongly prefer ACH/bank transfer for retainers and setup fees — it reduces processing fees and protects both parties. Credit card payments via Stripe are available with prior approval. We do not store payment information directly; all billing is handled securely through Stripe.
If your request exceeds the included monthly support time, we'll notify you before starting additional work. Overages are billed at a separately agreed rate and require your approval before we proceed. We never add charges without your knowledge.
The setup fee covers our time to onboard your account, review your existing systems, configure our support tools, establish communication channels, and complete any agreed initial work to get your plan started. Setup fees are one-time and non-refundable after work begins.
Yes. You can upgrade or change plans at any time by contacting us. Downgrades and cancellations are handled per the terms in your service agreement. Plan changes require a written confirmation before taking effect.
Third-party costs include things like domain registrations, hosting fees, premium plugins or themes, software licenses, stock photos, paid API services, and ad spend. These costs are always billed separately and clearly disclosed before you approve them. They are not included in any plan price.
This is a managed service. We handle, build, maintain, and support your technology systems on your behalf — you don't log into any builder or manage any systems yourself unless you want to. We work as your outsourced technology team, not as a software tool you operate.
After we receive your request, we typically respond within 1–2 business days to schedule a brief call or send questions. Once we confirm scope and you complete payment setup, we coordinate a start date together. Most plans begin within 5–10 business days of payment confirmation.
Not sure which plan is right for you?
Request a plan and describe what you're looking for. We'll review your needs and recommend the best fit — no pressure, no automatic charges.
